Utah Food Bank Has Found Omatic To Be a Game-Changer

“Omatic exceeded our expectations and continues to be a game changer for our organization. Omatic’s Luminate Connector took a frustrating, multiday gift entry procedure and made it into a 1-to-2-hour process.”

Organization Background

For 118 years, Utah Food Bank has stayed true to its objective of serving those in need throughout the state. A proud member of Feeding America, Utah Food Bank works tirelessly with community partners and volunteers to continue making an impact and fulfilling its mission of Fighting Hunger Statewide.

The Problem

The coronavirus pandemic changed UFB’s entire world. As the only Feeding America member in Utah, and supporting some 200 partner entities throughout the state, UFB saw the need to establish satellite branches, thus the need to upgrade from Raiser’s Edge 7 to RE NXT. This resulted in losing custom integration functionality on which they had fundamentally depended, including a custom connector for Luminate Online and TeamRaiser.

Omatic Solutions Delivered

ImportOmatic with the Luminate Online Connector, powered by Omatic Cloud

The Solution 

UFB’s data entry coordinator now has the time that he never had before to be strategic in terms of being proactive – it’s a really different feeling not to feel the pressure – and to have the time to effectively validate data and ensure that information coming into RE NXT is clean and complete.

Automation has alleviated manual effort and the errors that go along with it. It has given UFB team members the ability to take on more meaningful work, which is furthering their ability, not only to Fight Hunger Statewide but also to expand their own roles in a way that’s very meaningful. Omatic has directly helped relieve pressure and improve the quality of work-life. Also, the accounting team now loves the development team – their numbers match, and they are able to reconcile their systems sooner.

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