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Customer Support

You've got questions, we've got answers.

We're here to help.

Customer Support

Product Support Hours (Eastern Time)

Monday – Thursday: 9am – 6pm

Friday: 9am – 5pm

Please note: Omatic offices are closed for most major U.S. holidays, the day after Thanksgiving, and Boxing Day (the day after Christmas). Support is not available after 3pm EST the day before Thanksgiving, Christmas Eve and New Year’s Eve.

Questions about or problems with the installation or upgrading of Omatic Software

Questions about or problems with the operation of Omatic Software

Error messages that occur when Omatic Software is running

Printing from Omatic Software

Emailing from Omatic Software

The interface between Omatic Software and Blackbaud Software

Give Product Feedback

Ideas? Suggestions? Feedback? Let us know what you think about any one of our solutions!

Let's Talk

If you simply want to pick up the phone and talk to us, visit our contact page for all the details.