Minnesota Adult & Teen Challenge Sees the Tactical Benefits of Omatic

“Omatic’s Luminate Connector has streamlined our registration and gift import process, improved accuracy and consistency of data coming into Raiser’s Edge, and allowed us to enhance our online giving experience.”

Organization Background

Minnesota Adult & Teen Challenge (‘MnTC’) assists teens and adults gain freedom from addiction by addressing their physical, emotional, and spiritual needs. Offering both short-term treatment programs and long-term faith-based recovery programs throughout the state of Minnesota, MnTC fosters an environment of love, trust, and respect.

The Problem

MnTC is a long-term Blackbaud customer, using Raiser’s Edge (‘RE’) NXT as its system of record, and Luminate Online plus TeamRaiser for online donations and fundraising event management. Their fundraising program is sophisticated – and results in a high volume of online donations, peer-to-peer event activity, and tribute gifts. The import tools they were using were slow, onerous, error-prone, and resulted in countless duplicates, which then took even more time to rectify. But worse than that, MnTC observed these data quality issues directly impacting their donors’ experience.

Omatic Solutions Delivered

Luminate Online integration for RE NXT, powered by Omatic Cloud. This integration was able to provide great efficiency in the import process, streamlining online donations, event registrations, event donations, and tribute donations while sophisticated matching helped find and eliminate potential duplicates before the records were uploaded into RE.

The Difference Automation Has Made 

MnTC says that they’ve easily saved thousands of dollars per year in not mailing to duplicate records. Omatic has enabled both the saving of money and the saving of time that’s been put back into the organization’s mission.

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